This is a once-off payment and your pre-paid Gift Subscription will automatically expire after 1, 3 or 6 months.
We have a monthly cut-off at 12 noon on the 15th of each month for new Subscription Sign Ups. This gives us enough time to have all our Knickers locally made (we only buy as much fabric to sew up as many pairs as per our active Subscriber count at the time of the monthly cut-off) for delivery between the 15th - 20th of the following month.
So, if you Signed Up before 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 20th of the following month. If you Signed Up after 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 20th of the month thereafter.
Keep a look out for your favourite courier guy around mid-month every month for as long as your subscription is active.
We deliver to physical addresses in SA via Courier depending on your location. Deliveries to select remote or outlying areas will require your item/s to be sent to you via the Post Office. If this is the case, you will be informed of this prior to to shipping.
We need you, or someone you trust, to sign for the parcel upon arrival. If you are not always at home, then please indicate an alternative address, i.e. a business address, as the Couriers only deliver during office hours, Mondays - Fridays. If it happens that the Courier delivers and no one is there to sign for the parcel, they will phone you on your indicated telephone number and arrange a more suitable time.
All Recurring Monthly Knicker Subscriptions include FREE Door to Door Delivery.
We are April Showers Investments CC trading as Lingerie Letters. No need to be alarmed when you see the reference "APRILSHOW" on your bank statement or sms notification - it's just your fav Monthly Recurring Knicker Subscription payment that has gone off and not badies trying to steal your hard earned cash.
We offer EFT, as well as secure Credit Card payment options at checkout via MyGate for our pre-paid Gift Subscription options. These are once-off payments).
* If you choose to pay by EFT you will receive an order confirmation email with our bank details after your order has been placed. Your Subscription will be activated once POP has been received. Please note, this can take up to 48 hours. Please remember to email POP and to include your order number as the reference.
* Credit Cards will be billed within 2-3 business days once orders have been placed.
LILY'S GUARANTEE (see our FAQ for more)
- 1. Too big or too small? Email us on/before the 15th of the month so we can update your Size (XS - XXL) or Style (Thongs, Briefs or Surprise Me) for you.
- 2. It's 100% fun and a complete surprise every time!
- 3. Moving? No problem! Log in to your account to update your default shipping address before month end. If changes were made in the new month please email us.