This is a monthly recurring payment of R179 per month which will continue (auto-renew) every month until you decide to opt-out / cancel by popping Lily an email at lily@Lingerieletters.co.za (see our FAQ for more details).
We have a monthly cut-off at 12 noon on the 15th of each month for new Subscription Sign Ups. This gives us enough time to have all our Knickers locally made (we only buy as much fabric to sew up as many pairs as per our active Subscriber count at the time of the monthly cut-off) for delivery between the 15th - 20th of the following month.
So, if you Signed Up before 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 20th of the following month. If you Signed Up after 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 20th of the month thereafter. Keep a look out for your favourite courier guy around mid-month every month for as long as your subscription is active.
We deliver to physical addresses in SA via Courier depending on your location. Deliveries to select remote or outlying areas will require your item/s to be sent to you via the Post Office. If this is the case, you will be informed of this prior to to shipping.
We need you, or someone you trust, to sign for the parcel upon arrival. If you are not always at home, then please indicate an alternative address, i.e. a business address, as the Couriers only deliver during office hours, Mondays - Fridays. If it happens that the Courier delivers and no one is there to sign for the parcel, they will phone you on your indicated telephone number and arrange a more suitable time.
All Recurring Monthly Knicker Subscriptions include FREE Door to Door Delivery.
We are April Showers Investments CC trading as Lingerie Letters. No need to be alarmed when you see the reference "APRILSHOW" on your bank statement or sms notification - it's just your fav Monthly Recurring Knicker Subscription payment that has gone off and not badies trying to steal your hard earned cash.
We offer Debit Order, as well as secure Credit Card payment options at checkout via MyGate for our Monthly Recurring Knicker Subscription.
* DEBIT ORDERS as passed on the 18th off each month (if you'd prefer to be passed on the 28th, please email us at firstname.lastname@example.org). Kindly ensure you have sufficient funds in your bank account on those dates to avoid paying unnecessary penalty fees or bank charges for Return Debits. Should the 18th or the 28th fall over a weekend or on a public holiday, your Debit Order will go off on the next available business day.
Should our Debit Order dates not coincide with your salary date, we recommend rather signing up via Credit Card or opting for one of our pre-paid options (3 or 6 month).
* CREDIT CARDS will be billed within 2-3 business days once orders have been placed and subsequently on the same date each month when the next payment cycle is due until you decide to opt-out..
If your order was placed after 12 noon on the 15th of the current month, please don’t be alarmed if your Credit Card gets billed a second time the next month before your first Lingerie Letter arrives the month thereafter – at LingerieLetters.co.za you always get what you pay for and the pair from the first payment gets owed to you at the end of your subscription period.
LILY'S GUARANTEE (see our FAQ for more)
- 1. Too big or too small? Email us on/before the 15th of the month so we can update your Size (XS - XXL) or Style (Thongs, Briefs or Surprise Me) for you.
- 2. It's 100% fun and a complete surprise every time!
- 3. Opt-out anytime. Email us between the 1st and the 14th of the month to avoid getting charged and receiving the following month's Lingerie Letter. There are no lock-ins on cancellation fees.
- 4. Moving? No problem! Log in to your account to update your default shipping address before month end. If changes were made in the new month, please email us.