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how it works


Meet Lingerie Letters, South Africa's first underwear subscription service that delivers a pretty pair of Designer Knickers (discreetly) to your door every month. The best part? It’s a complete surprise every time and each month brings a different look.

Whether it is a gift to yourself, for a friend or from a secret (or not-so-secret) admirer, a pretty monthly treat is sure to make any lady’s day. Plus, it’s the perfect hen’s party pressie, bridesmaids gift or self spoil in build-up to your BIG day. And fellas! Gone are the days of scouring the malls and searching online to find something your lady will love. At LL we’ve got you (and her 'beautiful bottoms') covered.

Missed out on previous months’ pairs or want to try us out before you subscribe? Not to worry, our subscription Past Pairs are also available to shop online. Bye-bye old granny panties, hello delightful delicates!


SUBSCRIBE for yourself = recurring monthly payments of R179 p/m (opt-out any time).

GIFT someone special = once-off payment (choose between either a 1, 3 or 6 month gift).





Choose your size and style


Create an account or SIGN IN


Complete your personal, delivery and payment details


Checkout before 12pm on the 15th to receive your 1st Lingerie Letter around the 15th of the following month



Still have a few more questions? Read our FAQ.

DELIEVRY We have a cut-off time / date of 12 noon on the 15th of each month for new Subscription Sign Ups.

This gives us enough time to have all our knickers locally made and shipped from Cape Town. 

If you Signed Up before 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 25th of the following month.

If you Signed Up after 12 noon on the 15th of the current month, we'll deliver your first Lingerie Letter to you between the 15th and the 25th of the month thereafter.

Keep a look out for your favourite courier guy around mid-month every month for as long as your subscription is active.

Please Note: Debit Orders are passed around the 18th/19th of the month, if a Debit Order is unsuccessful, it will be passed again around the 
27th/28th of the month. It is the customer's responsibility to ensure that there are sufficient funds in their bank account to avoid paying unnecessary bank charges.




  • 1. Too big or too small? Email us at so that we can update your Size (XS - XXL) or Style (Thongs, Briefs or Surprise Me) for you.
  • 2. 100% fun and a complete surprise every time!
  • 3. No obligation. Opt-in or opt-out anytime by popping us an email, there’s no lock-in or cancellation fees.
  • 4. Moving? No problem! Log in to your account and update your default shipping address so we know where to send your Lingerie Letter.